FAQ

the TICKETS

Private booking means just you, and the people you choose to join you, are in the game. Public booking is you, the people you choose, AND anyone else who wants to join you. We are, and have always been, Private Bookings; for just you and your gang!
Book online using our automated reservation system to check availability and reserve your game, or you can call us. Our booking system will take reservations up to 1 hour prior the game time. If you are less than 1 hour before game time, please call 918.382.0005 to check for availability, and we will try to accommodate you!
Ticket prices are based on the number of players in your group; per person ticket prices decrease as the number of players increase. . .so you decide! This is a live event performance, so we require payment at the time of booking. We offer a 5% discount for booking 7 days in advance, just use the Promo Code: PLANNER at checkout (sorry, not available for new Games). Please follow us on social media – Facebook, Instagram and Twitter – for occasional promotions, contest and specials. For corporate groups and private party information, please see our Private Events page.
Yes, book as soon as possible so you get the day, game, and time you prefer. We recommend booking for the number you are confident will be able to join you to take advantage of the sliding scale pricing, but we don’t offer refunds or credits if fewer players arrive.
Yes, but . . .; Our games will be extra challenging with teams of 2, however, all our games have been completed by groups of 2. We offer unlimited hints, so we strongly suggest smaller teams take advantage of this. If your game has puzzles which physically requires more than 2, our Game Master will step in for that puzzle to be your ‘Puppet Player’ and just do as they’re told.
While the bean counters would love for us to stuff as many people as humanly possible into the game; it really is more important to us that our guests have a good time. Most of our games will physically accommodate more than the listed game maximums, enjoyment is also derived from the amount of puzzle content. Our recommendation is splitting into 2 groups and playing 2 games. You can give us a call and we will try to start both games at the same time. Don’t know about you, but we don’t usually enjoy feeling like a bored sardine!
Absolutely! You may add players, as long as your team doesn’t exceed the game’s maximum. You can give us a call to update your reservation, or just show up! Additional players are added at a flat rate of $35 per person (+tax).
Bummer! Hey, we get it…life happens. All sales are final, as refunds are an accounting nightmare (we’re not CPAs). So that’s a NO-GO, however, we’re happy to reschedule your escape game or give you a Gift Card, as long as you give us 24 hours’ notice. We can update your booking for you by emailing or by calling. Sorry, no refunds, rescheduling or gift cards, for no-shows or cancellations . . . the show must go on!
Congratulations! To redeem a Gift Card (or promo code), select the game you want to play and book as normal. When you get to the checkout page, click the button to add a Gift Card or a promo code.

the VENUE

Yes, we’re afraid so; the designers have created our escape experiences for ages 14 to 114 and the lawyers tell us anyone under 18 must be accompanied by at least one adult. Please refer to the Escape Room description for additional information regarding game specific age requirements. Minors 14-17 will be allowed to play, provided an adult signs the liability waiver and is ON SITE during the entire game. Children 10-13 will also be allowed to play and must have at least 1 adult IN GAME at all times. None of our escape games are suitable for children under the age of 10, including infants and toddlers, and they will not be permitted in game.
We have custom designed our facility on the main level to be wheelchair accessible, however, some of our props and puzzles may be out of reach. If you need special assistance during the game your teammates, as well as our Game Masters, are happy to assist you! Please call us 918.382.0005, PRIOR TO BOOKING, so we can provide you with more specifics regarding accessibility.
Alcohol: So sorry, no. While we also enjoy adult libations, Escape Rooms are games of logic and perception and you will need to have your full attention on solving puzzles and uncovering clues to have a successful experience. We reserve the right to refuse admission to anyone suspected of being intoxicated or under the influence of drugs or alcohol and no refunds will be given.

Cell Phones: You’re joking, right? YES! We would never dream of prying your cell phone out of your hands. A couple of requests requirements though: 1) DO exit the Game if you must use the phone; 2) DON’T plan on Siri or Google being able to help you with the puzzles-ain’t gonna happen, 3) DON’T take pictures or videos during the game…Escape from your phone, 4) DO allow us to take pics after the game for you to share with your friends!

Furry Friends: Well, if you’re asking about your human friends with lots of fur, then YES! If, however, you’re asking about four-legged friends, then…MAYBE. If your furry friend is a SERVICE animal, as specifically defined by the ADA, then YES. Otherwise, NO…they’re really not very helpful with the puzzles anyway! None of our games are suitable for pets.

Stuff: We have some small lockers available, however, we recommend you limit the amount of stuff you bring with you.
While we enjoy seeing teams dressed for the occasion, our recommendation (okay, requirement) is wearing clothes! Specifically, comfortable clothes and sensible shoes! If you normally use sight or hearing enhancements, we encourage you to wear those too. If there are specific requirements for a game, we will include the information in the Escape Room description and the booking confirmation.
Our location, in Tulsa’s historic Pearl District, features FREE off-street parking behind the building (north side), as well as FREE on-street parking.

While the bean counters would love for us to stuff as many people as humanly possible into the game; it really is more important to us that our guests have a good time. Most of our games will physically accommodate more than the listed game maximums, enjoyment is also derived from the amount of puzzle content. Our recommendation is splitting into 2 groups and playing 2 games. You can give us a call and we will try to start both games at the same time. Don’t know about you, but we don’t usually enjoy feeling like a bored sardine!

Absolutely! You may add players, as long as your team doesn’t exceed the game’s maximum. You can give us a call to update your reservation, or just show up! Additional players are added at a flat rate of $35 per person (+tax).

Bummer! Hey, we get it…life happens. All sales are final, as refunds are an accounting nightmare (we’re not CPAs). So that’s a NO-GO, however, we’re happy to reschedule your escape game or give you a Gift Card, as long as you give us 24 hours’ notice. We can update your booking for you by emailing or by calling. Sorry, no refunds, rescheduling or gift cards, for no-shows or cancellations . . . the show must go on!

Congratulations! To redeem a Gift Card (or promo code), select the game you want to play and book as normal. When you get to the checkout page, click the button to add a Gift Card or a promo code.